FAQ - Extensions

Why are some extensions paid?

Some extensions on the Cloud-IAM Marketplace are built, maintained, and supported by Cloud-IAM's Keycloak expert team.

With a paid extension, you get:

• Guaranteed compatibility — each extension is tested and updated with every new Keycloak version released on Cloud-IAM
• Zero maintenance effort — no need to develop, package, or validate the extension yourself
• Direct support — Cloud-IAM's support team handles any questions or issues related to the extension, so your team can focus on your core product

Paid extensions are designed to save your team time and reduce the risk of maintaining custom code across Keycloak upgrades.

What happens when I purchase a Cloud-IAM extension?

Purchasing an extension adds a monthly or annual subscription tied to your existing deployment subscription. The extension becomes immediately available for installation on your deployment.

Who can purchase a Cloud-IAM extension?

A user with the Owner role in their organization can purchase and install paid extensions. The deployment must be on a dedicated plan. See Organization Roles and Cloud-IAM pricing for details.

Can I use a paid extension across multiple deployments?

Yes. To avoid duplicate charges, a paid extension is accessible to your entire organization exactly like how My extension works, your catalogue feeds into your deployments. This means you can install it on all your deployments — for example, both your testing and production environments — with a single subscription.

How much does a paid Cloud-IAM extension cost?

The price of an extension depends on the support level of your subscription. For detailed pricing, see the Cloud-IAM pricing page.