Cloud-IAM | DOCSKeycloak consulting services of Cloud-IAM
Cloud-IAM company offer consulting services related to Keycloak within our SaaS or on premise.
Get assistance
Cloud-IAM Keycloak consulting services is here to help you to:
- Get expert advice and guidance for custom extension development
- Keycloak training and workshops
- Complete installation of your Keycloak instance
- Configuration and customization projects
- Best practicing and security recommendations on your Keycloak
- Support on Keycloak,
- and more ...
How to contact Keycloak consulting services
Contact form
You can contact directly our Keycloak consulting services via our contact form available on Cloud-IAM website and ask for 'Consulting Request'.
E-mail
You can contact our Keycloak consulting services by e-mail on this following address: support@cloud-iam.com
Ticket center from Cloud-IAM App
In order to access Cloud-IAM ticket center, you have to create an account.
Access to the support ticket form
- Log in to Cloud-IAM App
- Click on
Supportpresent in the navbar (1) - Select
+ Open New Ticket(2)
Complete the support ticket form
- Choose the category from the list [i.e category: consulting] (1)
- Indicate the subject of your ticket (2)
- Complete and fill out your request (you can also attach file to detail your request) (3)
- Finally click on
Submit New Ticket, your ticket will be automatically sent to our Keycloak consulting services. (4)
Availability of Keycloak consulting services
Cloud-IAM's Keycloak Experts are based in France 🇫🇷, and support is available during office hours in Europe.
Consulting services for your Keycloak deployment
As mention previously Cloud-IAM can either help you on your own Keycloak (on promised) or on your managed Keycloak by Cloud-IAM.
Managed Keycloak by Cloud-IAM (Expert support level)
As part of our Expert support level, Cloud-IAM consulting service is included as part of your plan. This can be used individually or grouped together for a more efficient integration process. Please note that the number of days required may vary depending on the complexity of your request and defined by Cloud-IAM consulting service.
Managed Keycloak by Cloud-IAM (Legacy/Standard/Professional support level)
If you do not have an Expert-level plan, you can still access our consulting services. Our team will work closely with you to understand your needs and requirements, and we'll provide a customized proposal outlining the additional cost and consulting hours or days needed to complete your request.
On-premise Keycloak
Whether you have a self-managed Keycloak instance or not, our team is here to provide tailored consulting services to support you on Keycloak. We will collaborate with you to identify your needs and provide a personalized quote for the necessary consulting time, and sent you a list with resources that we might need to provide you support.