Delete deployment

Cloud-IAM Console - Delete deployment

In some cases, you may no longer need a specific Keycloak deployment; whether it's for testing purposes, a completed project, or simply to clean up unused resources. Cloud-IAM provides deletion options based on your subscription plan.

How to delete your freemium deployment

If you're on a free plan and are the owner of your organization, you can delete your deployment directly from the Cloud-IAM Console. This feature is only available for free-tier deployments.

Steps to delete your deployment:

1. Open Cloud-IAM console
2. Select the Keycloak deployment you want to delete.
3. Navigate on Advancedsection
4. Click on General tab
5. Click Delete to initiate the deletion process
6. In the confirmation pop-up, enter the exact name of your deployment
7. Then click on Delete to confirm the action

This action will permanently delete your Keycloak deployment along with all associated data.

⚠️ Important

This operation is irreversible.
Once deleted, your deployment and its contents cannot be recovered.

Cloud-IAM Console - Delete deployment

How to Delete a paid deployment

If you're on a paid plan, self-deletion of Keycloak deployments is disabled to prevent accidental data loss and ensure contractual compliance. Deletion must be processed manually by the Cloud-IAM support team.

Steps to request deployment deletion and cancel your subscription:

1. Submit a ticket or send a direct email to support.
2. Use the subject line: Request to delete deployment and cancel subscription
3. In your message, include the following details:
   • Organization ID
   • Deployment name
   • Deployment ID
   • Reason for deletion
   • When you would like the deletion to take place (if applicable).

What happens next?

• The Cloud-IAM support team will acknowledge your request and confirm the termination details, based on your selected subscription granularity and our Terms of Service.
• You'll be advised to export any necessary data before the deletion process begins. This can be done via:
  • Export feature (Keycloak-compatible JSON format)
  • Backup feature (complete PostgreSQL data dump)

After the termination period:

• The Cloud-IAM technical team will permanently delete your Keycloak deployment along with all associated data.
• The support team will send you a final confirmation confirming the deletion and cancellation of your subscription.

⚠️ Important

This operation is irreversible. Please make sure to back up your data before requesting deletion.