Cloud-IAM

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FAQ - Products & Services ​

What's the difference between self-hosted Keycloak and Cloud-IAM? ​

The answer depends on the size of your Ops team as well as its level of maturity on DevOps practices.

To get your self-hosted Keycloak running you need to consider:

  • Installation
  • Configuration management
  • Supervision and alerting
  • Backups
  • Patch Management
  • Upgrade management, each new version must be qualified
  • Security hardening and infrastructure updates

When our Cloud-IAM expert team setup self-hosted Keycloak clusters for our consulting clients, it can take between 20 and 25 days of work, which we often see spread over a 2 months period (minimum) in order to setup 2 environments (staging and production).

This estimate includes knowledge transfer and it ends when the consulting client starts to connect its applications to the production IAM.

With Cloud-IAM you get a battle tested, production ready Keycloak cluster in 1 hour.

Are you running Kubernetes clusters for the deployments? ​

No, deployments are built on bare metal servers to ensure a complete physical isolation of data between the customers.

SSL / TLS protocols supported ​

Cloud-IAM only supports TLS protocol v1.2 and v1.3. We don't accept any version of SSL protocol anymore due to previous vulnerabilities.

Do we have access to a development / test / staging environment? ​

No, a development / test / staging environment is a separate deployment, and the infrastructure costs for these environments are not included in any plan or level of support.

Do I need a development / test / staging environment? ​

Yes, we do recommend a development / test / staging environment to all our customer, especially for customers who have multiple extensions installed on their Keycloak.

This allows them, a verification of the behavior of a new Keycloak version, from a test environment without impacting your customers on production.

Are there any limitations on the number of clients that can be created within a realm? ​

No, we don't limit the number of clients. Only the total number of users and realms are limited by quota (which are soft limits).