Billing ​

Billing details ​

If a paying subscription is attached to the organization, the 'Billing details' button is available to get access to the payment method settings and invoices from your 'Organisation'.

Payment methods ​

Two payment methods are available with Cloud-IAM subscriptions.

The customer can either choose the Credit Card payment method:

If this is not suitable for the customer, the other payment method is the SEPA Direct Debit

Billing cycles ​

We offer the following payment cycles:

• The monthly offer is without commitment. Each month, you are debited for the next month. You can stop the subscription for the next month at any time.
• The annual offer commits you for 1 year. The amount is debited when you subscribe for the whole year. You benefit from a 10% discount. After one year, you can stop the subscription.

Access to Stripe application (billing) ​

Here are the step to access Stripe application (billing).

Step 1 - Access to Cloud-IAM App ​

From the login form, provide your username and its associated password. Then click on "Sign In", you will be redirected to the Cloud-IAM application and logged in.

Step 2 - Access to your organisation ​

From Cloud-IAM app select Organisation from the navigation bar.

Step 3 - Access to your Stripe application (billing) ​

From Organisation page select Billing details you will be redirect to Stripe application (billing).

You are now on the Stripe application (billing) page.

Edit your billing information ​

Billing information can be update directly via Stripe application, such as:

• Billing adress.
• E-mail.
• Tax ID.

Step 1 - Access to Stripe application (billing) ​

Please refer to the following tutorial

Step 2 - Update billing information ​

From Stripe application (billing) page select Update information you will be redirect to a form where you can modify your billing information.

Edit Payment method add, delete, update (make default) ​

Billing payment method can be : add, delete, update (make default), directly via Stripe application.

Access to Stripe application (billing) ​

Please refer to the following tutorial

Add new billing payment method ​

From Stripe application (billing) page select + Add payment method you will be redirect to a form where you can complete with your payment method.

Delete billing payment method ​

From Stripe application (billing) page select ... of your payment method that you would like to delete, than select Delete

Update (make default) billing payment method ​

From Stripe application (billing) page select ... of your payment method that you would like to chose by default, than select Make default

Invoice status ​

From Stripe application (billing) page, you have access to the history of your invoices, but also their statuses.

• Open : the bill is due
• Paid : the bill is paid
• Overdue : the bill has not yet been paid

Pay an Open or Overdue bill ​

Step 1 - Access to Stripe application (billing) ​

Please refer to the following tutorial

Step 2 - Go to the section Invoice history ​

From Stripe application (billing) scroll down to "Invoice history"

Step 3 - Select the invoice to be pay ​

From Stripe application (billing) select the date on the invoice you want to pay by, you will then be redirected to the payment form.