FAQ - Migrate Off Cloud-IAM
Can I unsubscribe from Cloud-IAM?
Yes. You can unsubscribe from Cloud-IAM at any time. While we’ll be sorry to see you go, we understand that circumstances may change.
For detailed instructions, please refer to our Terms of Service and Account Deletion documentation:
Will I be able to bring back Keycloak and its data to my infrastructure? 🔄
Absolutely! At Cloud-IAM, we prioritize avoiding vendor lock-in. You have full access to your production-ready Keycloak environments.
With a paid plan, you can use our Export and Backups features to export all your data.
This ensures that all your Keycloak configurations, users, and events remain under your control.
In short: no vendor lock-in, you can move your Keycloak deployment whenever you need.
Why does Cloud-IAM provide such an easy option to terminate the service?
It’s part of our company philosophy and the essence of using Keycloak, an open-source solution.
We believe customers stay with Cloud-IAM because of our unmatched reliability, operations, and support, not because they are locked in.
Even if you choose to move Keycloak back to your own infrastructure—for legal, technical, or operational reasons—we make the process simple and transparent.
You remain in full control of your Keycloak deployment and data.