• How to upgrade from Little Lemur to a paid plan

  Cloud-IAM Little Lemur is a free plan on shared Keycloak instances. It's not possible to directly upgrade a Little Lemur deployment to a dedicated cluster on a paid subscription (e.g. Roaring Rabbit). You can use the following process : Register for a dedicated Roaring Rabbit plan at https://www.cloud-iam.com/ choosing the cloud provider and the region targeted for deployment. Contact our support with the name of the dedicated deployment you want to use. |Few readers

• What happens when I reach a subscription plan limit?

  Cloud-IAM plan's limits are soft limits. When one of your deployment reach its plan limits (for example the maximum number of users or maximum number of realms), our team will be notified and will contact you to talk about what to do next : either remove users or realms or upgrade to a bigger subscription planFew readers

• Little Lemur limitation

  The Free plan Little Lemur is offered by Cloud-IAM with certain limitations. Despite all the Keycloak features are available, Cloud-IAM features might be limited on this deployment. Free plan deployments are operated on shared instance. This implies the data of multiple deployment are col localized on the same Keycloak instance. The isolation is made at the level of a realm, where for paying plan the isolation is guaranteed at the infrastructure level. Therefore, for security reason, this isFew readers

• Payment methods

  Two payment methods are possible with Cloud-IAM subscriptions. The customer can either choose the Credit Card payment method: Credit card payment If this is not suitable for the customer, the other payment method is the SEPA Direct Debit SEPA Direct DebitFew readers

• How billing cycle work ?

  We offer the following payment cycles: The monthly offer is without commitment. Each month, you are debited for the next month. You can stop the subscription for the next month at any time. The annual offer commits you for 1 year. The amount is debited when you subscribe for the whole year. You benefit from a 10% discount. After one year, you can stop the subscription.Few readers